Shipping Policy
We are committed to ensuring your order arrives safely and promptly. Please review our shipping policy for details on delivery times, charges, and services.
Shipping Options
We offer the following shipping options
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- International Shipping: Delivery within 7-14 business days, depending on the destination.
Shipping Charges
- Free Shipping: Available for orders over $200.
- Standard Shipping Fees: Calculated at checkout based on your location.
- Express Shipping Fees: Additional charges apply, calculated at checkout.
Order Processing Time
Orders are processed within 1-2 business days after payment is confirmed.
Custom or personalized jewelry may require additional processing time. You will be notified of estimated delivery times during checkout.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor the status of your shipment via our Order Tracking page or the courier’s website.
International Shipping
Duties, taxes, and customs fees may apply for international orders and are the responsibility of the customer.
Delivery times vary depending on customs clearance and the destination country.
Delivery Issues
- Incorrect Address: Ensure your shipping address is accurate. We are not responsible for delays or lost items due to incorrect addresses.
- Lost or Stolen Packages: If your package is lost or stolen, please contact us immediately for assistance.
Shipping Restrictions
- We do not ship to P.O. boxes or military addresses.
- Certain countries may have restrictions on the import of luxury items. Please check local regulations before placing an order.
Contact Us for Shipping Assistance
If you have any questions or concerns about your shipment, please reach out to us
Email: nikhil@sparklingcarat.com
Address: 2600 Gattis School Road unit 1506, Round Rock, TX, 78664, US